Template-Type: ReDIF-Paper 1.0 Author-Name: Giovanni Ferri Author-X-Name-First: Giovanni Author-X-Name-Last: Ferri Author-Email: g.ferri@lumsa.it Author-Workplace-Name: LUMSA University Author-Name: Pierluigi Murro Author-X-Name-First: Pierluigi Author-X-Name-Last: Murro Author-Email: pmurro@luiss.it Author-Workplace-Name: LUISS University Author-Name: Valentina Peruzzi Author-X-Name-First: Valentina Author-X-Name-Last: Peruzzi Author-Email: valentina.peruzzi@unitn.it Author-Workplace-Name: University of Trento Author-Name: Zeno Rotondi Author-X-Name-First: Zeno Author-X-Name-Last: Rotondi Author-Email: zeno.rotondi@unicredit.eu Author-Workplace-Name: UniCredit Bank Title: Bank lending technologies and credit availability in Europe. What can we learn from the crisis? Abstract: Using a unique sample of European manufacturing firms, we empirically investigate how bank lending technologies and soft information production affected firms' credit availability during the 2007-2009 financial crisis. Estimation results indicate that transactional lending technologies increased firms' credit rationing, whereas soft information production mitigated asymmetric information problems and improved firms' access to credit. By looking at the combined effect of lending technologies and soft information, we also provide evidence of the hardening of soft information phenomenon. When soft information was incorporated in transactional lending techniques firms' credit rationing significantly reduced. This result is especially strong for small borrowing firms and for companies matching with large financial insitutions. Length: 45 pages Creation-Date: 2018-09 Publication-Status: File-URL: https://repec.lumsa.it/wp/wpC17.pdf File-Format: Application/pdf Number: wpC17 Classification-JEL: G21, D82, G30, O16 Keywords: Lending technologies, Credit rationing, Financial crisis, Soft information Handle: RePEc:lsa:wpaper:wpC17